Irrigation Diagnostics

Find the problem. Fix it the right way.

If your irrigation system isn’t performing the way it should, the hardest part is often figuring out why. Dry spots, soggy areas, low pressure, zones not turning on, or unexplained water loss can all point to deeper issues that aren’t immediately visible.

Our Irrigation Diagnostics and Troubleshooting Service is designed to remove the guesswork. We take a methodical, professional approach to identify the root cause, explain it clearly, and map out the most efficient path forward.

Why You Might Need Irrigation Diagnostics

Most irrigation issues are not simple, surface-level problems. What looks like a broken sprinkler head could actually be:

• A pressure imbalance in the system

• A wiring or controller issue

• A hidden leak underground

• A valve malfunction

• Improper zoning or coverage gaps

Without proper diagnostics, repairs can turn into an expensive trial-and-error process. Our goal is to identify the issue correctly the first time, saving you time, money, and frustration.

What This Service Includes

The focus is simple. Find the root cause, not just the symptom. Using professional tools and experience, we identify the underlying cause of the issue, such as:

• Leaks or pressure loss

• Electrical wiring or controller failures

  • We use professional wire-tracing equipment to avoid the damage caused by the “Dig and See” approach that other companies rely on, saving time and money.

• Clogged, cracked, or damaged parts

  • heads, nozzles, and risers (these can be trickier to spot than you would think)

• Zone performance inconsistencies

Report & Clear Next Steps

Once the issue is identified, you will receive:

• A clear explanation of what is happening

• Photos or documentation when applicable

• A straightforward repair plan

• Transparent pricing for next steps

This allows you to make an informed decision without pressure.

How Pricing Works

Irrigation diagnostics can be unpredictable by nature, so we’ve built a system that is both fair and transparent.

Diagnostic Service

• Diagnostics start at $185 (Up to 1 hour of labor)

  • Every subsequent hour will be billed at $125 per man-hour.

  • Prorated to the minute for accuracy, no rounding.

Pre-Approval of Small Repairs

• If the issue can be identified and repaired for under $310 (2 hours of total labor) + parts,
  We will complete the repair without needing additional approval. This helps eliminate delays and gets your system back up and running faster.

  • Example: The initial Diagnostic cost $185 + $93.75 for 45 min of small leak repair + $25 for parts = total $303.75

  • Additional labor costs will be capped at $125.

If More Extensive Repair or Exploration Is Needed

If the issue cannot be identified and/or repaired within the first 2 hours:

• In some cases, the diagnosis may require more involved repairs. These Post-Diagnostic Repairs require an officially approved estimate.

• If repairs are approved post-diagnostic, the initial minimum show fee of $185 and any deposits will be waived. Post-Diagnostic Repairs will be billed at $125 per man-hour, prorated to the minute for cost accuracy.

When TRUE Leak Detection Is Required

Some leaks cannot be located through standard diagnostics.

In those cases:

• The job is temporarily paused

• A specialized leak detection company is recommended (typically $300 to $400)

• We return after the leak is located and marked

Your initial diagnostic time is not wasted. It carries forward into the repair process.

What Is Not Included

This service is focused on evaluation and diagnosis. It does not automatically include:

• Major component replacements

• System redesign or upgrades

• Programming changes (requires an Optimization Service)

Why Our Approach Is Different

Our Irrigation Diagnostics and Troubleshooting service is ideal for property owners who want an in-depth, unbiased assessment before moving forward with repairs. With our diagnostic report and estimate, you’ll gain a clear understanding of your system’s condition and needs, making the repair process more efficient and cost-effective.

Bonus: Diagnostics are performed exclusively by senior technicians who specialize in leak detection and wire tracing. Using advanced tools and years of hands-on experience, they can identify issues quickly and accurately, often with little to no exploratory digging.

The result is faster diagnosis, dependable repair estimates, and significant labor savings.